1. News -

    The Care Quality Commission, in partnership with Healthwatch Isle of Wight are holding a focus group on Wednesday 22nd May at 11am at the Riverside Centre, Newport.
  2. Report -

    The difficulties in communicating with health and social care professionals was identified as an issue on the Isle of Wight in 2013.
  3. Report -

    Inpatient experience of hospital wards was a priority for Healthwatch Isle of Wight in 2013.
  4. Report -

    As part of Healthwatch Isle of Wights complaints workplan, Enter and View visits to St Marys Hospital were carried out during February and March 2015.
  5. Report -

    The theme of outpatient services became part of Healthwatch Isle of Wights workplan for 2014/15 following public engagement. Cancellation of appointments was adopted as the focus of the work, in particular the effects experienced by patients.
  6. Report -

    Amongst Healthwatch Isle of Wights workplan topics, as chosen by the public, was complaints. In April 2015 a survey was devised to collect experiences from those who have been through the IW NHS Trust complaints procedure since January 2014.
  7. Report -

    Complaints have been an overarching theme for Healthwatch Isle of Wight throughout 2014/15 with a number of reports being released. From Pillar to Post, is the overarching report into IW NHS Trust Complaints.
  8. Report -

    Healthwatch Isle of Wight carried out a survey about the experiences of people who had used cancer services over the previous two years. The survey took place in December 2015 and 220 people participated.
  9. Report -

    The Healthwatch Isle of Wight Enter and View panel undertook revisits to the hospital wards they previously visited in 2015. The IW NHS Trust had spent alot of time working on their complaints processes following the original visits.
  10. Report -

    Following the public consultation to determine Healthwatch Isle of Wight's workplan priorities, feedback received relating to the IW NHS Trust Accident and Emergency Department was analysed, four key themes were identified and a survey was undertaken
  11. Report -

    In 2016/17 cancer services were again identified by Healthwatch Isle of Wight as a topic for special attention. In mid-2017 people were invited to take part in a survey if they had used cancer services since January 2016.
  12. Report -

    In October 2017 Healthwatch Isle of Wight staff and volunteers visited ten dementia-focussed community groups across the Island, including all the Alzheimer cafes. People were informed of discussion sessions to be held and were invited to take part.
  13. News -

     As previously reported by Healthwatch Isle of Wight many people considering complaining about a hospital, care home or GP practice, find the procedures both complicated and frustrating.
  14. News -

    As previously reported by Healthwatch Isle of Wight, many people considering complaining about a hospital, care home of GP practice, find the procedures both complicated and frustrating.
  15. News -

    Our new report on cancer services highlights issues with travel, support and coordination alongside praise
  16. Response -

    The Care Quality Commission has today published the results of their inspection of the Isle of Wight NHS Trust in November 2016. The trust has been rated as Inadequate overall.
  17. News -

    Back in 2015 we found that complaints procedures at the IW NHS Trust needed large scale improvements. This mirrored the findings of the Care Quality Commission in 2014.
  18. Report -

    This visit was arranged as part of an ongoing mental health work plan. The visit was designed to
    look at experiences of people who spend time as inpatients on local mental health wards
    either voluntarily or under sections of the Mental Health Act.
  19. News -

    In January 2019, our enter and view authorised representatives visited all inpatient mental health wards at the IOW NHS Trust as part of our focused work on mental health.
  20. Response -

    We are delighted that the government has announced that the IOW NHS Trust will be receiving £48m to improve acute services. We know that Island residents value local services and want to be treated here on the Island.
  21. News -

    Help inform evaluations of cancer services in Dorset, Hampshire and the Isle of Wight
  22. Report -

    How people feel about waiting to access hospital care: Findings from a patient survey.
  23. Advice and Information -

    If you need to travel from the Isle of Wight to the mainland for an NHS-funded hospital appointment, you can get 50% off your ferry crossing with Wightlink.

    Call 0333 999 7333 to book, quoting 'Wightlink healthcare discount'.

    Full information and terms and conditions are available at www.wightlink.co.uk/nhsappointments
  24. Response -

    This morning (Monday 22nd May 2023) Healthwatch Isle of Wight contacted the IOW NHS Trust following concerns raised by people about the future of Wellow ward.

    We were told that the ward will not be closing, it will be moved temporarily to another area of the hospital, but the same number of beds will be provided for people needing end of life care. There will still be a separate room available for family members to use.

    The services provided by staff on the ward are recognised and valued by the Trust and they will be announcing the new home for Wellow ward within St Mary hospital, within the coming weeks.

    We will be working closely with the Trust on this and will share any updates as and when we receive them.
  25. Report -

    Last year over 900 experiences of health and social care services were shared with Healthwatch Isle of Wight by members of the public.
  26. Report -

    Last year Healthwatch Isle of Wight undertook visits to 46 local services.
  27. Report -

    Over 450 people have received information, advice or signposting from Healthwatch Isle of Wight in the past year.
  28. Report -

    This year Healthwatch Isle of Wight's 'Mate Crime' film was presented at the Royal College of Medicine Conference in November 2017 and has been viewed over 1000 times.
  29. Response -

    When is poor care not poor care?
  30. Response -

     New report highlights issues of the quality of care on the Isle of Wight.
  31. News -

    Healthwatch Isle of Wight's Maternity Review discovers more positive experiences than negatives but there are improvements still to be made.
  32. News -

    Healthwatch Isle of Wight have been working with Carers IW to identify and improve the support that is offered to unpaid carers on the Isle of Wight. This was a priority area chosen by the public during a prioritisation consultation.
  33. News -

    When Community Mental Health was identified as a Healthwatch Isle of Wight workplan topic, targeted engagement work began. This took place, to find out more about people's experience of mental health services.
  34. News -

    Nominated against tough competition from across England in the 'Engagement in Service Improvement' category, we came out top for our work improving the quality of care in local nursing and residential care homes.
  35. News -

    We have been contacted by numerous people with concerns about the future of Childrens Autism diagnostic services.
  36. News -

    An Isle of Wight film produced by Utility Films and Healthwatch Isle of Wight in collaboration with people with a learning disability will be presented at the Royal Society of Medicine Conference on the 20th November.
  37. News -

    Our Empowering Engagement event that we hosted in March is the first of its kind on the Island.
  38. News -

    Do you need to see a healthcare professional but struggle to attend during the day?
  39. Report -

    2018-2019 has been no less challenging than previous ones and for the same fundamental reasons of increasing demand and inadequate resources; physical and financial.
  40. Report -

    2019-2020 was a challenging year in many ways. It was a year of consolidation and developing new priorities based upon what you were telling us, details of which are contained in this report.
  41. Report -

    Due to the COVID-19 pandemic, this has been a difficult year for everyone including Healthwatch and our staff and volunteers.
  42. Report -

    Throughout this very difficult year we have continued listening to the
    experiences of islanders on the full range of health and social care services.
  43. News -

    Every year, Healthwatch Isle of Wight looks at five health and social care services/topics in depth, highlighting people’s experiences of this service, looking at what is working well and what needs to be improved.
  44. News -

    The health and social care landscape has changed a lot in ten years, but thanks to you taking the time to share your story with Healthwatch Isle of Wight, we've been able to champion your voice to help improve care.
  45. Report -

    Every year we ask people on the Isle of Wight to complete our prioritisation survey, the top three services/topics chosen by the public then become our priorities for the forthcoming year.
  46. Report -

    The last year has been difficult for everyone, including the providers of health and social care services, as the process of recovery after COVID developed.
  47. News -

    Public health and care champion Healthwatch Isle of Wight has a new name at the helm after eight years of dedicated service draws to a close for its former chairman.

    Bob Pitts, currently a Non-Executive Director at Healthwatch Isle of Wight has taken over the role of chairman from Chris Orchin who has held the post since 2015.