Cancer Services for Isle of Wight Residents: Co-ordination, Travel and Urgent Assistance

In 2016/17 cancer services were again identified by Healthwatch Isle of Wight as a topic for special attention. In mid-2017 people were invited to take part in a survey if they had used cancer services since January 2016.
Sun at the beach

Summary

This time there was a focus on three parts of people's experience which had featured particularly strongly in responses to the 2015 survey. 

Accordingly, there were questions on the level of co-ordination between services, on arrangements for cross-Solent travel, and on assistance when help was urgently needed with unexpected symptoms. 

Key findings

  • Responses to the more recent survey suggested some decline in the consistency of case management since early 2016. Experiences were particularly variable of information on other sources of support, for example community services
  • Cross-Solent travel continues to be a source of stress for many patients who make regular journeys. Responses suggested some differences between mainland hospitals in the extent to which they accommodate the travel needs of Isle of Wight patients
  • Those needing assistance with unexpected symptoms reported a predominantly positive experience, but concerns remain about the process of admission and discharge when a stay at St Marys Hospital is required. 

 

Downloads

If you need this report in a different format please email enquiries@healthwatchisleofwight.co.uk or call 01983 608608.

Cancer Services for Isle of Wight Residents: Co-ordination, Travel and Urgent Assistance
IW CCG Response to Cancer Services for Isle of Wight Residents: Co-ordination, Travel and Urgent Assistance
Isle of Wight Council response to Cancer Services for Isle of Wight Residents: Co-ordination, Travel and Urgent Assistance
IW NHS Trust response to Cancer Services for Isle of Wight Residents: Co-ordination, Travel and Urgent Assistance
University Southampton Foundation Trust Response to Cancer Services for Isle of Wight Residents: Co-ordination, Travel and Urgent Assistance

Do health and social care services know what you really think?

Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

Share your views