News and reports

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

The Healthwatch Isle of Wight Enter and View panel undertook revisits to the hospital wards they previously visited in 2015. The IW NHS Trust had spent alot of time working on their complaints processes following the original visits.

Back in 2015 we found that complaints procedures at the IW NHS Trust needed large scale improvements. This mirrored the findings of the Care Quality Commission in 2014.

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Nominated against tough competition from across England in the 'Engagement in Service Improvement' category, we came out top for our work improving the quality of care in local nursing and residential care homes.

Over 450 people have received information, advice or signposting from Healthwatch Isle of Wight in the past year.

The Care Quality Commission has today published the results of their inspection of the Isle of Wight NHS Trust in November 2016. The trust has been rated as Inadequate overall.

Care at home services are an essential part of ensuring people can live safe and independent lives in their own home.

Care at home became part of Healthwatch Isle of Wight's workplan for 2016/17 after a review of feedback received and a period of public engagement.

Over the past 18 months Healthwatch Isle of Wight has received increasing amounts of feedback relating to long waiting times and difficulties in accessing GP appointments.

Over the past 18 months Healthwatch Isle of Wight has received increasing amounts of feedback relating to long waiting times and difficulties in accessing GP appointments.

Healthwatch is an independent consumer champion for health and social care services. We welcome the fact that the Isle of Wight Clinical Commissioning Group has put their draft Primary Care Strategy out for public consultation.