Following the public consultation to determine Healthwatch Isle of Wight's workplan priorities, feedback received relating to the IW NHS Trust Accident and Emergency Department was analysed, four key themes were identified and a survey was undertaken
An Isle of Wight film produced by Utility Films and Healthwatch Isle of Wight in collaboration with people with a learning disability will be presented at the Royal Society of Medicine Conference on the 20th November.
The Healthwatch Isle of Wight Enter and View panel undertook revisits to the hospital wards they previously visited in 2015. The IW NHS Trust had spent alot of time working on their complaints processes following the original visits.
Back in 2015 we found that complaints procedures at the IW NHS Trust needed large scale improvements. This mirrored the findings of the Care Quality Commission in 2014.
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
Nominated against tough competition from across England in the 'Engagement in Service Improvement' category, we came out top for our work improving the quality of care in local nursing and residential care homes.
The Care Quality Commission has today published the results of their inspection of the Isle of Wight NHS Trust in November 2016. The trust has been rated as Inadequate overall.