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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Report -
Healthwatch Isle of Wight carried out a survey about the experiences of people who had used cancer services over the previous two years. The survey took place in December 2015 and 220 people participated. -
Response -
Healthwatch is an independent consumer champion for health and social care services. We welcome the fact that the Isle of Wight Clinical Commissioning Group has put their draft Primary Care Strategy out for public consultation. -
News -
Care at home services are an essential part of ensuring people can live safe and independent lives in their own home. -
Response -
The Care Quality Commission has today published the results of their inspection of the Isle of Wight NHS Trust in November 2016. The trust has been rated as Inadequate overall. -
News -
We have been contacted by numerous people with concerns about the future of Childrens Autism diagnostic services. -
News -
An Isle of Wight film produced by Utility Films and Healthwatch Isle of Wight in collaboration with people with a learning disability will be presented at the Royal Society of Medicine Conference on the 20th November. -
News -
Our Empowering Engagement event that we hosted in March is the first of its kind on the Island. -
News -
Do you need to see a healthcare professional but struggle to attend during the day? -
Advice and Information -
Primary care is changing. You may have heard the term Primary Care Network recently and be unsure what this means. Healthwatch Isle of Wight have created a patient guide to Primary Care Networks to explain what changes this may mean for you. -
Response -
We are delighted that the government has announced that the IOW NHS Trust will be receiving £48m to improve acute services. We know that Island residents value local services and want to be treated here on the Island. -
Report -
What is extended access?
Extended access is the offer of pre-bookable appointments outside of the surgery’s core contractual hours. This could be either in the early morning, evening or at weekends. -
Report -
With a fast-moving response to COVID-19, real-time intelligence for services about the issues the public are facing is valuable. -
Report -
Healthwatch England commissioned the four Local Healthwatch organisations (Healthwatch Hampshire, Healthwatch Southampton, Healthwatch Portsmouth and Healthwatch Isle of Wight) to carry out a survey to understand people’s views of the Long Term Plan. -
Report -
Medical appointments as we knew them have dramatically changed as a result of Covid-19.
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Advice and Information -
It can be difficult to admit even to yourself that your child's behaviour might be abusive. If you do have concerns the Office of the Police and Crime Commissioner have created this resource to help you find the support you need. -
Report -
2019-2020 was a challenging year in many ways. It was a year of consolidation and developing new priorities based upon what you were telling us, details of which are contained in this report. -
Report -
Due to the COVID-19 pandemic, this has been a difficult year for everyone including Healthwatch and our staff and volunteers. -
Report -
In the period 1st April 2020 – 31st March 2021, Healthwatch Isle of Wight received 1415 pieces of feedback regarding Health and Social care, directly linked to the COVID-19 pandemic. -
News -
An Island-wide 'listening tour' gets underway this month encouraging people to talk about their mental health and wellbeing during the past 18 months. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here's some key information about the accessible communications you should expect from services. -
News -
The rising cost of living is an issue that is likely to dominate the national policy debates for the next 18 months. We want to help decision-makers understand the impact on people's physical and mental health. We know that rising costs have a direct effect on people's wellbeing and would love to hear your thoughts and feedback on this. -
News -
The Lloyds pharmacy located in the Sainsbury supermarket in Newport is closing.
Originally the closure was planned for the 25th July 2023. However, this has changed and the new closure date is 13th June 2023.
Please remember to make alternative provisions for any prescriptions you may need in plenty of time. -
Response -
This morning (Monday 22nd May 2023) Healthwatch Isle of Wight contacted the IOW NHS Trust following concerns raised by people about the future of Wellow ward.
We were told that the ward will not be closing, it will be moved temporarily to another area of the hospital, but the same number of beds will be provided for people needing end of life care. There will still be a separate room available for family members to use.
The services provided by staff on the ward are recognised and valued by the Trust and they will be announcing the new home for Wellow ward within St Mary hospital, within the coming weeks.
We will be working closely with the Trust on this and will share any updates as and when we receive them. -
Advice and Information -
Do you look after a family member, friend or friend who needs extra help due to an illness, frailty, disability, or mental health issue?
If the answer is yes, you may be considered an unpaid carer.
If your GP knows you are a carer they can provide you with support, advice & information.
You are also entitled to a free flu jab.
Psease see the toolkit below for information you may find useful as an unpaid carer. -
Report -
Every year we ask people on the Isle of Wight to complete our prioritisation survey, the top three services/topics chosen by the public then become our priorities for the forthcoming year.
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Advice and Information -
The Easter bank holiday is fast approaching. Please see below for the pharmacy opening times during this period. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Report -
Last year over 900 experiences of health and social care services were shared with Healthwatch Isle of Wight by members of the public. -
Report -
Last year Healthwatch Isle of Wight undertook visits to 46 local services. -
Report -
Over 450 people have received information, advice or signposting from Healthwatch Isle of Wight in the past year. -
Report -
This year Healthwatch Isle of Wight's 'Mate Crime' film was presented at the Royal College of Medicine Conference in November 2017 and has been viewed over 1000 times. -
Response -
When is poor care not poor care? -
Response -
New report highlights issues of the quality of care on the Isle of Wight. -
News -
As previously reported by Healthwatch Isle of Wight many people considering complaining about a hospital, care home or GP practice, find the procedures both complicated and frustrating. -
News -
As previously reported by Healthwatch Isle of Wight, many people considering complaining about a hospital, care home of GP practice, find the procedures both complicated and frustrating. -
News -
Healthwatch Isle of Wight's Maternity Review discovers more positive experiences than negatives but there are improvements still to be made. -
News -
Healthwatch Isle of Wight have been working with Carers IW to identify and improve the support that is offered to unpaid carers on the Isle of Wight. This was a priority area chosen by the public during a prioritisation consultation. -
News -
When Community Mental Health was identified as a Healthwatch Isle of Wight workplan topic, targeted engagement work began. This took place, to find out more about people's experience of mental health services. -
News -
Nominated against tough competition from across England in the 'Engagement in Service Improvement' category, we came out top for our work improving the quality of care in local nursing and residential care homes. -
News -
Back in 2015 we found that complaints procedures at the IW NHS Trust needed large scale improvements. This mirrored the findings of the Care Quality Commission in 2014. -
Report -
2018-2019 has been no less challenging than previous ones and for the same fundamental reasons of increasing demand and inadequate resources; physical and financial. -
Report -
Throughout this very difficult year we have continued listening to the
experiences of islanders on the full range of health and social care services. -
News -
Every year, Healthwatch Isle of Wight looks at five health and social care services/topics in depth, highlighting people’s experiences of this service, looking at what is working well and what needs to be improved.
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News -
The health and social care landscape has changed a lot in ten years, but thanks to you taking the time to share your story with Healthwatch Isle of Wight, we've been able to champion your voice to help improve care. -
Report -
The last year has been difficult for everyone, including the providers of health and social care services, as the process of recovery after COVID developed. -
News -
Public health and care champion Healthwatch Isle of Wight has a new name at the helm after eight years of dedicated service draws to a close for its former chairman.
Bob Pitts, currently a Non-Executive Director at Healthwatch Isle of Wight has taken over the role of chairman from Chris Orchin who has held the post since 2015.