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The Care Quality Commission, in partnership with Healthwatch Isle of Wight are holding a focus group on Wednesday 22nd May at 11am at the Riverside Centre, Newport. -
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As previously reported by Healthwatch Isle of Wight many people considering complaining about a hospital, care home or GP practice, find the procedures both complicated and frustrating. -
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As previously reported by Healthwatch Isle of Wight, many people considering complaining about a hospital, care home of GP practice, find the procedures both complicated and frustrating. -
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Healthwatch Isle of Wight's Maternity Review discovers more positive experiences than negatives but there are improvements still to be made. -
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Healthwatch Isle of Wight have been working with Carers IW to identify and improve the support that is offered to unpaid carers on the Isle of Wight. This was a priority area chosen by the public during a prioritisation consultation. -
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When Community Mental Health was identified as a Healthwatch Isle of Wight workplan topic, targeted engagement work began. This took place, to find out more about people's experience of mental health services. -
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Our new report on cancer services highlights issues with travel, support and coordination alongside praise -
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Over the past 18 months Healthwatch Isle of Wight has received increasing amounts of feedback relating to long waiting times and difficulties in accessing GP appointments. -
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Care at home services are an essential part of ensuring people can live safe and independent lives in their own home. -
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Nominated against tough competition from across England in the 'Engagement in Service Improvement' category, we came out top for our work improving the quality of care in local nursing and residential care homes. -
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Back in 2015 we found that complaints procedures at the IW NHS Trust needed large scale improvements. This mirrored the findings of the Care Quality Commission in 2014. -
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We have been contacted by numerous people with concerns about the future of Childrens Autism diagnostic services. -
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An Isle of Wight film produced by Utility Films and Healthwatch Isle of Wight in collaboration with people with a learning disability will be presented at the Royal Society of Medicine Conference on the 20th November. -
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Our Empowering Engagement event that we hosted in March is the first of its kind on the Island. -
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Do you need to see a healthcare professional but struggle to attend during the day? -
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In January 2019, our enter and view authorised representatives visited all inpatient mental health wards at the IOW NHS Trust as part of our focused work on mental health. -
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Local Healthwatch on the Isle of Wight, in Hampshire, Portsmouth and Southampton have launched a survey asking local people to share their stories on how accessing health and social care services is working for them during the coronavirus outbreak. -
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Help inform evaluations of cancer services in Dorset, Hampshire and the Isle of Wight -
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PLEASE NOTE THIS SURVEY IS NOW CLOSED Are you or someone you know, finding it difficult to get an NHS Dentist? Healthwatch Isle of Wight have launched a new survey to capture people’s experience of dental services. -
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An Island-wide 'listening tour' gets underway this month encouraging people to talk about their mental health and wellbeing during the past 18 months. -
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Healthwatch Isle of Wight is reaching out to Island communities to hear from people directly about their experiences of accessing primary care and would particularly like to hear about people’s recent experiences after June this year.
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Every year, Healthwatch Isle of Wight looks at five health and social care services/topics in depth, highlighting people’s experiences of this service, looking at what is working well and what needs to be improved.
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The rising cost of living is an issue that is likely to dominate the national policy debates for the next 18 months. We want to help decision-makers understand the impact on people's physical and mental health. We know that rising costs have a direct effect on people's wellbeing and would love to hear your thoughts and feedback on this. -
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The health and social care landscape has changed a lot in ten years, but thanks to you taking the time to share your story with Healthwatch Isle of Wight, we've been able to champion your voice to help improve care. -
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The Lloyds pharmacy located in the Sainsbury supermarket in Newport is closing.
Originally the closure was planned for the 25th July 2023. However, this has changed and the new closure date is 13th June 2023.
Please remember to make alternative provisions for any prescriptions you may need in plenty of time. -
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Public health and care champion Healthwatch Isle of Wight has a new name at the helm after eight years of dedicated service draws to a close for its former chairman.
Bob Pitts, currently a Non-Executive Director at Healthwatch Isle of Wight has taken over the role of chairman from Chris Orchin who has held the post since 2015. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Primary care is changing. You may have heard the term Primary Care Network recently and be unsure what this means. Healthwatch Isle of Wight have created a patient guide to Primary Care Networks to explain what changes this may mean for you. -
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Are you looking to register with a GP?
Below is a list of all the practices on the Isle of Wight -
Advice and Information -
Are you worried about self-harm in a child or young person? The Isle of Wight Council have created a resource to highlight the support services that are available. -
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It can be difficult to admit even to yourself that your child's behaviour might be abusive. If you do have concerns the Office of the Police and Crime Commissioner have created this resource to help you find the support you need. -
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The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here's some key information about the accessible communications you should expect from services. -
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If you are looking for help from social services on the Isle of Wight, this directory explores:
The different types of care services available;
How to pay for your care;
Staying independent at home;
Support for carers.
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Advice and Information -
If you need to travel from the Isle of Wight to the mainland for an NHS-funded hospital appointment, you can get 50% off your ferry crossing with Wightlink.
Call 0333 999 7333 to book, quoting 'Wightlink healthcare discount'.
Full information and terms and conditions are available at www.wightlink.co.uk/nhsappointments -
Advice and Information -
Do you look after a family member, friend or friend who needs extra help due to an illness, frailty, disability, or mental health issue?
If the answer is yes, you may be considered an unpaid carer.
If your GP knows you are a carer they can provide you with support, advice & information.
You are also entitled to a free flu jab.
Psease see the toolkit below for information you may find useful as an unpaid carer. -
Advice and Information -
The Easter bank holiday is fast approaching. Please see below for the pharmacy opening times during this period. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.