1. Report -

    Healthwatch Isle of Wight visited 5 local GP practices during December 2013 and January 2014. The visits were part of Healthwatch Isle of Wights workplan for the year following a prioritisation exercise with the public.
  2. Report -

    The difficulties in communicating with health and social care professionals was identified as an issue on the Isle of Wight in 2013.
  3. Report -

    As part of the wider complaints workplan, Healthwatch Isle of Wights Enter and View Panel visited a sample of local GP surgeries to ascertain the accessibility of their complaints processes.
  4. Report -

    Following on from the Enter and View visits to a sample of GP surgeries to look at the accessibility of complaints processes, an analysis of each Isle of Wight GP practice website was undertaken, looking at complaints procedure information.
  5. Report -

    Healthwatch Isle of Wight carried out a survey about the experiences of people who had used cancer services over the previous two years. The survey took place in December 2015 and 220 people participated.
  6. Report -

    Over the past 18 months Healthwatch Isle of Wight has received increasing amounts of feedback relating to long waiting times and difficulties in accessing GP appointments.
  7. Report -

    In 2016/17 cancer services were again identified by Healthwatch Isle of Wight as a topic for special attention. In mid-2017 people were invited to take part in a survey if they had used cancer services since January 2016.
  8. Report -

    In 2017 the IW Clinical Commissioning Group asked Healthwatch Isle of Wight to carry out a survey and engage with the public to find out what local people want and need regarding primary care.
  9. Report -

    In October 2017 Healthwatch Isle of Wight staff and volunteers visited ten dementia-focussed community groups across the Island, including all the Alzheimer cafes. People were informed of discussion sessions to be held and were invited to take part.
  10. Report -

    What is extended access?
    Extended access is the offer of pre-bookable appointments outside of the surgery’s core contractual hours. This could be either in the early morning, evening or at weekends.
  11. Report -

    Medical appointments as we knew them have dramatically changed as a result of Covid-19.
  12. Report -

    Like many organisations, general practice needed to adapt quickly as our country went into lockdown and respond to new ways of working such as offering video and telephone consultations. Some people have told us that these new ways of accessing GP services have
    worked well for them, allowing them to save time and get the help they need, quickly. But for others it’s been more difficult, time consuming and frustrating trying to access support when they need it.