1. Report -

    Over the past 18 months Healthwatch Isle of Wight has received increasing amounts of feedback relating to long waiting times and difficulties in accessing GP appointments.
  2. News -

    Over the past 18 months Healthwatch Isle of Wight has received increasing amounts of feedback relating to long waiting times and difficulties in accessing GP appointments.
  3. Report -

    Care at home became part of Healthwatch Isle of Wight's workplan for 2016/17 after a review of feedback received and a period of public engagement.
  4. News -

    Care at home services are an essential part of ensuring people can live safe and independent lives in their own home.
  5. Response -

    The Care Quality Commission has today published the results of their inspection of the Isle of Wight NHS Trust in November 2016. The trust has been rated as Inadequate overall.
  6. Report -

    Over 450 people have received information, advice or signposting from Healthwatch Isle of Wight in the past year.
  7. News -

    Nominated against tough competition from across England in the 'Engagement in Service Improvement' category, we came out top for our work improving the quality of care in local nursing and residential care homes.
  8. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  9. News -

    Back in 2015 we found that complaints procedures at the IW NHS Trust needed large scale improvements. This mirrored the findings of the Care Quality Commission in 2014.
  10. Report -

    The Healthwatch Isle of Wight Enter and View panel undertook revisits to the hospital wards they previously visited in 2015. The IW NHS Trust had spent alot of time working on their complaints processes following the original visits.
  11. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  12. News -

    We have been contacted by numerous people with concerns about the future of Childrens Autism diagnostic services.
  13. News -

    An Isle of Wight film produced by Utility Films and Healthwatch Isle of Wight in collaboration with people with a learning disability will be presented at the Royal Society of Medicine Conference on the 20th November.
  14. Report -

    Following the public consultation to determine Healthwatch Isle of Wight's workplan priorities, feedback received relating to the IW NHS Trust Accident and Emergency Department was analysed, four key themes were identified and a survey was undertaken
  15. Page -

    Completing our surveys is your chance to ensure your voice is heard
  16. News -

    Every year, Healthwatch Isle of Wight looks at five health and social care services/topics in depth, highlighting people’s experiences of this service, looking at what is working well and what needs to be improved.
  17. News -

    The rising cost of living is an issue that is likely to dominate the national policy debates for the next 18 months. We want to help decision-makers understand the impact on people's physical and mental health. We know that rising costs have a direct effect on people's wellbeing and would love to hear your thoughts and feedback on this.
  18. News -

    The health and social care landscape has changed a lot in ten years, but thanks to you taking the time to share your story with Healthwatch Isle of Wight, we've been able to champion your voice to help improve care.
  19. Event -

  20. Report -

    Like many organisations, general practice needed to adapt quickly as our country went into lockdown and respond to new ways of working such as offering video and telephone consultations. Some people have told us that these new ways of accessing GP services have
    worked well for them, allowing them to save time and get the help they need, quickly. But for others it’s been more difficult, time consuming and frustrating trying to access support when they need it.
  21. Advice and Information -

    If you need to travel from the Isle of Wight to the mainland for an NHS-funded hospital appointment, you can get 50% off your ferry crossing with Wightlink.

    Call 0333 999 7333 to book, quoting 'Wightlink healthcare discount'.

    Full information and terms and conditions are available at www.wightlink.co.uk/nhsappointments
  22. News -

    The Lloyds pharmacy located in the Sainsbury supermarket in Newport is closing.
    Originally the closure was planned for the 25th July 2023. However, this has changed and the new closure date is 13th June 2023.
    Please remember to make alternative provisions for any prescriptions you may need in plenty of time.
  23. Response -

    This morning (Monday 22nd May 2023) Healthwatch Isle of Wight contacted the IOW NHS Trust following concerns raised by people about the future of Wellow ward.

    We were told that the ward will not be closing, it will be moved temporarily to another area of the hospital, but the same number of beds will be provided for people needing end of life care. There will still be a separate room available for family members to use.

    The services provided by staff on the ward are recognised and valued by the Trust and they will be announcing the new home for Wellow ward within St Mary hospital, within the coming weeks.

    We will be working closely with the Trust on this and will share any updates as and when we receive them.
  24. Advice and Information -

    Do you look after a family member, friend or friend who needs extra help due to an illness, frailty, disability, or mental health issue?
    If the answer is yes, you may be considered an unpaid carer.

    If your GP knows you are a carer they can provide you with support, advice & information.
    You are also entitled to a free flu jab.

    Psease see the toolkit below for information you may find useful as an unpaid carer.
  25. Report -

    Every year we ask people on the Isle of Wight to complete our prioritisation survey, the top three services/topics chosen by the public then become our priorities for the forthcoming year.
  26. Report -

    The last year has been difficult for everyone, including the providers of health and social care services, as the process of recovery after COVID developed.
  27. Page -

    Travelling to and from medical appointments, both on and off Island can be stressful and costly. Below are a few schemes available that may be of help.
  28. News -

    Public health and care champion Healthwatch Isle of Wight has a new name at the helm after eight years of dedicated service draws to a close for its former chairman.

    Bob Pitts, currently a Non-Executive Director at Healthwatch Isle of Wight has taken over the role of chairman from Chris Orchin who has held the post since 2015.