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Report -
Amongst Healthwatch Isle of Wights workplan topics, as chosen by the public, was complaints. In April 2015 a survey was devised to collect experiences from those who have been through the IW NHS Trust complaints procedure since January 2014. -
News -
As previously reported by Healthwatch Isle of Wight many people considering complaining about a hospital, care home or GP practice, find the procedures both complicated and frustrating. -
Report -
5 local Healthwatch organisations (Dorset, Hampshire, Isle of Wight, Southampton and Portsmouth) have come together with NHS England Wessex to form 'Wessex Community Voices'. -
Report -
Last year over 900 experiences of health and social care services were shared with Healthwatch Isle of Wight by members of the public. -
Report -
The theme of outpatient services became part of Healthwatch Isle of Wights workplan for 2014/15 following public engagement. Cancellation of appointments was adopted as the focus of the work, in particular the effects experienced by patients. -
Response -
When is poor care not poor care? -
Report -
As part of the wider complaints workplan, Healthwatch Isle of Wights Enter and View Panel visited a sample of local GP surgeries to ascertain the accessibility of their complaints processes. -
Report -
Complaints have been an overarching theme for Healthwatch Isle of Wight throughout 2014/15 with a number of reports being released. From Pillar to Post, is the overarching report into IW NHS Trust Complaints. -
News -
As previously reported by Healthwatch Isle of Wight, many people considering complaining about a hospital, care home of GP practice, find the procedures both complicated and frustrating. -
Response -
New report highlights issues of the quality of care on the Isle of Wight. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
Report -
During 2014 Healthwatch Isle of Wight received a strong set of feedback regarding the lack of services available for young people with Autism going through the transition from Children's Services to Adults Services. -
Report -
Following on from the Enter and View visits to a sample of GP surgeries to look at the accessibility of complaints processes, an analysis of each Isle of Wight GP practice website was undertaken, looking at complaints procedure information. -
Report -
Healthwatch Isle of Wight undertook this review of maternity services as follow up to a previous report to ensure that recommendations had been implemented. -
News -
Healthwatch Isle of Wight's Maternity Review discovers more positive experiences than negatives but there are improvements still to be made. -
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Completing our surveys is your chance to ensure your voice is heard -
News -
Every year, Healthwatch Isle of Wight looks at five health and social care services/topics in depth, highlighting people’s experiences of this service, looking at what is working well and what needs to be improved.
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News -
The rising cost of living is an issue that is likely to dominate the national policy debates for the next 18 months. We want to help decision-makers understand the impact on people's physical and mental health. We know that rising costs have a direct effect on people's wellbeing and would love to hear your thoughts and feedback on this. -
News -
The health and social care landscape has changed a lot in ten years, but thanks to you taking the time to share your story with Healthwatch Isle of Wight, we've been able to champion your voice to help improve care. -
Event -
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Report -
Like many organisations, general practice needed to adapt quickly as our country went into lockdown and respond to new ways of working such as offering video and telephone consultations. Some people have told us that these new ways of accessing GP services have
worked well for them, allowing them to save time and get the help they need, quickly. But for others it’s been more difficult, time consuming and frustrating trying to access support when they need it. -
Advice and Information -
If you need to travel from the Isle of Wight to the mainland for an NHS-funded hospital appointment, you can get 50% off your ferry crossing with Wightlink.
Call 0333 999 7333 to book, quoting 'Wightlink healthcare discount'.
Full information and terms and conditions are available at www.wightlink.co.uk/nhsappointments -
News -
The Lloyds pharmacy located in the Sainsbury supermarket in Newport is closing.
Originally the closure was planned for the 25th July 2023. However, this has changed and the new closure date is 13th June 2023.
Please remember to make alternative provisions for any prescriptions you may need in plenty of time. -
Response -
This morning (Monday 22nd May 2023) Healthwatch Isle of Wight contacted the IOW NHS Trust following concerns raised by people about the future of Wellow ward.
We were told that the ward will not be closing, it will be moved temporarily to another area of the hospital, but the same number of beds will be provided for people needing end of life care. There will still be a separate room available for family members to use.
The services provided by staff on the ward are recognised and valued by the Trust and they will be announcing the new home for Wellow ward within St Mary hospital, within the coming weeks.
We will be working closely with the Trust on this and will share any updates as and when we receive them. -
Advice and Information -
Do you look after a family member, friend or friend who needs extra help due to an illness, frailty, disability, or mental health issue?
If the answer is yes, you may be considered an unpaid carer.
If your GP knows you are a carer they can provide you with support, advice & information.
You are also entitled to a free flu jab.
Psease see the toolkit below for information you may find useful as an unpaid carer. -
Report -
Every year we ask people on the Isle of Wight to complete our prioritisation survey, the top three services/topics chosen by the public then become our priorities for the forthcoming year.
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Report -
The last year has been difficult for everyone, including the providers of health and social care services, as the process of recovery after COVID developed. -
Page -
Travelling to and from medical appointments, both on and off Island can be stressful and costly. Below are a few schemes available that may be of help. -
News -
Public health and care champion Healthwatch Isle of Wight has a new name at the helm after eight years of dedicated service draws to a close for its former chairman.
Bob Pitts, currently a Non-Executive Director at Healthwatch Isle of Wight has taken over the role of chairman from Chris Orchin who has held the post since 2015.