1. IW NHS Trust Complaints Survey Report 2015

    Report -

    Amongst Healthwatch Isle of Wights workplan topics, as chosen by the public, was complaints. In April 2015 a survey was devised to collect experiences from those who have been through the IW NHS Trust complaints procedure since January 2014.

  2. Dissatisfaction with IW NHS Trusts complaints processes

    News -

     As previously reported by Healthwatch Isle of Wight many people considering complaining about a hospital, care home or GP practice, find the procedures both complicated and frustrating.

  3. Choosing and Buying Services Together - A Framework for Good Practice

    Report -

    5 local Healthwatch organisations (Dorset, Hampshire, Isle of Wight, Southampton and Portsmouth) have come together with NHS England Wessex to form 'Wessex Community Voices'.

  4. Healthwatch Isle of Wight Annual Report 2014/15

    Report -

    Last year over 900 experiences of health and social care services were shared with Healthwatch Isle of Wight by members of the public.

  5. NHS Outpatients Report 2015

    Report -

    The theme of outpatient services became part of Healthwatch Isle of Wights workplan for 2014/15 following public engagement. Cancellation of appointments was adopted as the focus of the work, in particular the effects experienced by patients.

  6. Healthwatch Isle of Wight Response to 14 August 2015 County Press Article

    Response -

    When is poor care not poor care?

  7. Enter and View - GP Complaints Accessibility Report 2015

    Report -

    As part of the wider complaints workplan, Healthwatch Isle of Wights Enter and View Panel visited a sample of local GP surgeries to ascertain the accessibility of their complaints processes.

  8. From Pillar to Post - Complaints Report 2015

    Report -

    Complaints have been an overarching theme for Healthwatch Isle of Wight throughout 2014/15 with a number of reports being released. From Pillar to Post, is the overarching report into IW NHS Trust Complaints.

  9. IW NHS Trust takes 2 key actions following Healthwatch Isle of Wight complaints report findings

    News -

    As previously reported by Healthwatch Isle of Wight, many people considering complaining about a hospital, care home of GP practice, find the procedures both complicated and frustrating.

  10. We respond to Trusted Care Interactive Care Quality Map

    Response -

     New report highlights issues of the quality of care on the Isle of Wight.

  11. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  12. Autism - Transition to Adulthood 2015

    Report -

    During 2014 Healthwatch Isle of Wight received a strong set of feedback regarding the lack of services available for young people with Autism going through the transition from Children's Services to Adults Services.

  13. Healthwatch Isle of Wight GP Complaints Report 2015

    Report -

    Following on from the Enter and View visits to a sample of GP surgeries to look at the accessibility of complaints processes, an analysis of each Isle of Wight GP practice website was undertaken, looking at complaints procedure information.

  14. Maternity Review Report 2015

    Report -

    Healthwatch Isle of Wight undertook this review of maternity services as follow up to a previous report to ensure that recommendations had been implemented.

  15. Healthwatch Isle of Wight Maternity Services Review

    News -

    Healthwatch Isle of Wight's Maternity Review discovers more positive experiences than negatives but there are improvements still to be made.