1. IW NHS Trust Complaints Survey Report 2015

    Report -

    Amongst Healthwatch Isle of Wights workplan topics, as chosen by the public, was complaints. In April 2015 a survey was devised to collect experiences from those who have been through the IW NHS Trust complaints procedure since January 2014.

  2. Dissatisfaction with IW NHS Trusts complaints processes

    News -

     As previously reported by Healthwatch Isle of Wight many people considering complaining about a hospital, care home or GP practice, find the procedures both complicated and frustrating.

  3. NHS Outpatients Report 2015

    Report -

    The theme of outpatient services became part of Healthwatch Isle of Wights workplan for 2014/15 following public engagement. Cancellation of appointments was adopted as the focus of the work, in particular the effects experienced by patients.

  4. From Pillar to Post - Complaints Report 2015

    Report -

    Complaints have been an overarching theme for Healthwatch Isle of Wight throughout 2014/15 with a number of reports being released. From Pillar to Post, is the overarching report into IW NHS Trust Complaints.

  5. IW NHS Trust takes 2 key actions following Healthwatch Isle of Wight complaints report findings

    News -

    As previously reported by Healthwatch Isle of Wight, many people considering complaining about a hospital, care home of GP practice, find the procedures both complicated and frustrating.