News and reports

When 'Quality of Care' was identified as a priority workplan topic, targeted engagement work began and this along with an analysis of our feedback identified several themes and trends that informed our work.

Last year Healthwatch Isle of Wight undertook visits to 46 local services.

As part of Healthwatch Isle of Wights complaints workplan, Enter and View visits to St Marys Hospital were carried out during February and March 2015.

Healthwatch Isle of Wight carried out a survey about the experiences of people who had used cancer services over the previous two years. The survey took place in December 2015 and 220 people participated.

In June 2015 Healthwatch Isle of Wight held an engagement event jointly with the Isle of Wight Recovery Partnership.

In 2015 it was decided to look in detail at feedback received on local pharmacy services, and to undertake a survey to generate further feedback.

This report sought to find out whether the challenge of meeting the needs of carers is being met on the Isle of Wight and to understand more about the experiences of carers and how their role impacts on lives on a day to day basis.

Healthwatch Isle of Wight undertook this review of maternity services as follow up to a previous report to ensure that recommendations had been implemented.

Following on from the Enter and View visits to a sample of GP surgeries to look at the accessibility of complaints processes, an analysis of each Isle of Wight GP practice website was undertaken, looking at complaints procedure information.

During 2014 Healthwatch Isle of Wight received a strong set of feedback regarding the lack of services available for young people with Autism going through the transition from Children's Services to Adults Services.

Complaints have been an overarching theme for Healthwatch Isle of Wight throughout 2014/15 with a number of reports being released. From Pillar to Post, is the overarching report into IW NHS Trust Complaints.

As part of the wider complaints workplan, Healthwatch Isle of Wights Enter and View Panel visited a sample of local GP surgeries to ascertain the accessibility of their complaints processes.