Pharmacy Report 2016

In 2015 it was decided to look in detail at feedback received on local pharmacy services, and to undertake a survey to generate further feedback.

Summary

This report aims to be a useful snapshot of pharmacy services on the Isle of Wight. Although the response level overall was encouraging, covering nearly all the Island's pharmacies, it should be emphasised that this report does not claim to give a comprehensive assessment of pharmacy performance. 

Key findings

This report lists 196 comments from the public about pharmacy services. The following 8 topics were those that received the most comments:

  • availability of medications
  • communications
  • customer care
  • ease of access
  • financial issues
  • general management
  • length of waiting times
  • pharmacy management.

Downloads

If you need this report in a different format please email enquiries@healthwatchisleofwight.co.uk or call 01983 608608.

Pharmacy Report 2016

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