The Care Quality Commission, or CQC, is the independent regulator of all health and social care services in England. They check all English hospitals to ensure they are meeting Government standards, and then inform the public of their findings.
Essentially, their job is to make sure that care provided by hospitals, dentists, ambulances, care homes and services in people’s own homes and elsewhere meets Government standards of quality and safety. They also protect the interests of vulnerable people, including those whose rights are restricted under the Mental Health Act. The best way to contact the CQC is via their online form, or you can ring their National Customer Service Centre on 03000 616161.
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