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Terms & Conditions

We make every effort to make sure that the information on our website is accurate and up-to-date. If errors are brought to our attention, we will try to correct them. However, we cannot accept responsibility for any loss, damage or inconvenience caused by reliance on inaccurate material contained in this website.

Links to other sites

Certain links, including hypertext links, in our site will take you outside the website. We will make reasonable efforts to ensure the content available on linked websites is not defamatory or offensive. Inclusion of any link does not imply our endorsement or approval of the linked website, its operator or its content nor are we responsible for the content of any website or web page outside of our website.

Accessibility

We endeavour at all times to make our website as accessible as reasonably possible to all users. In no way does Healthwatch Isle of Wight seek to deliberately discriminate against disabled users to access the website service in accordance with the Disability Discrimination Act 1995.

Listen to this website with BrowseAloud Plus

Whether you are using a Smartphone, Tablet, PC or Mac, BrowseAloud Plus will provide the speech and reading support tools you require for free. 

What is BrowseAloud Plus?

BrowseAloud Plus reads website content out loud using the most natural and engaging voice to transform your online reading experience.  New features include: Translator, Simplifier, Screen Masking for Touch Screens and the ability to personalise the settings to suit individual needs and preferences. 

Other features include:

  • Dual-Colour Highlighting
  • MP3 Maker
  • Secure Site Reading
  • Text Magnification
  • Screen Masking
  • PDF Reading
  • Translator
  • Pronunciation Modifier
  • International Languages

More than 7,000 websites use BrowseAloud, so once you have it on your device you can listen to all of these websites too. For more information, please visit www.browsealoud.com

Who does BrowseAloud Plus help?

BrowseAloud Plus helps website visitors who require online reading support and those who simply prefer to listen to information instead of reading it. Those with print disabilities, such as dyslexia or mild visual impairments, and those with English as a second language find BrowseAloud Plus particularly useful. 

How do I get BrowseAloud Plus?

Click on the BrowseAloud Panel that appears on the homepage of this website to launch the BrowseAloud Plus toolbar then simply click any text to hear it read aloud.

Support with using BrowseAloud Plus

A full range of support services are provided for BrowseAloud Plus:
Web
:     www.browsealoud.com/support
E-Mail:   support@browsealoud.com
Tel:         0800 328 7910

Explanation of technical terms

Browser

Used to locate and display web pages via a software application. The most popular ones are Microsoft Internet Explorer and Mozilla Firefox.

Cookie

Message given to a web browser by a web server. The message is then stored by the browser in a text file called 'cookie.txt'. Cookies are used to enable a website to 'remember' whether a user has visited the site before and possibly to store marketing information about previous visits (items bought last time, pages visited etc.). Cookies are also used to store temporary information as a user moves from page to page within a site (items in a shopping basket etc.). Such cookies are erased when the user session ends. This information is converted to number format for statistical purposes, and all information relating to the individual is erased when the user session is ended. Users can set their browser not to allow cookies to be stored in their computer. To do this, please follow the instructions provided with your web browser software.

IP address

If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9

User session

A user's visit to a site begins when the user first accesses any page on a given site and ends after a visitor has left that site and not revisited it within a specified amount of time (normally 20 minutes) or when the user's browser is closed.

Web server

Delivers (serves up) web pages to your computer.

Web form

An electronic application form in which the visitor inserts requested information and sends it to the owner of the website using the features available.

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How To Contact Us

Visit us at the Isle of Wight
Citizens Advice Bureau
Isle Help Advice Hub
7 High Street
NEWPORT PO30 1SS
Or phone 01983 608608

Text us: 07739436600

Write to us (free) at
Freepost RTGR-BKRU-KUEL
Healthwatch Isle of Wight
The Riverside Centre
The Quay,Newport, IW
PO30 2QR

Or Email us